01473 559079Open 8:00am-5:00pm Mon to Fri

01473 559079Sales advice & customer services

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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.999% Positive (784 reviews)

Ratings based on data collected by third party reviewing platform.

5
92%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Excellent

Trusted Customer
19 December 2024 20:42

'Great service'

Super quick delivery, thank you.

It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!

Excellent

Trusted Customer
17 December 2024 21:34

'Very good'

excellent

Excellent

Trusted Customer
17 December 2024 15:26

'Great service !'

Bought 2 items separate dates and was handled promptly and effectively both times. Would recommend them to anyone. Both items were despatched same day.

Excellent - easy to install, simple operation, clear display and looks good ! Would recommend

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Excellent

Mark Holling
16 December 2024 20:03

'Element Shop - recommended'

Responsive. Answered the phone and were helpful. This is rare these days but should be normal.

Although it took longer to arrive than I had been promised (Monday not the previous Friday), once it was fitted it fixed the problem I had and it's all been good since. The team at the company were helpful and - available!

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Excellent

Trusted Customer
15 December 2024 15:32

'Danfoss FP720'

Great service and competitively priced.

Excellent

Trusted Customer
12 December 2024 15:01

'Fast delivery heating parts'

Good pricing and very fast delivery

Excellent

Trusted Customer
12 December 2024 10:21

Goods arrived on time

Excellent

Trusted Customer
12 December 2024 10:02

'On setting up the neo air v3 found out it does not adjust to summer time'

Very good delivery was good

Good

Trusted Customer
11 December 2024 11:34

'Good product, repeat buy'

Excellent service and price but packaging could be better please.

Good

Trusted Customer
11 December 2024 08:56

'Web buy'

The Web shop worked perfectly and the shipping went smooth