Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Element Shop customer service reviews
Trusted Customer
21 October 2023 10:12
'Good service & product'
Easy to use website and speedy delivery
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Heatmiser neoHub Neo System Gateway G2
Easy instal & works well.
Trusted Customer
21 October 2023 08:29
Excellent service
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Trusted Customer
20 October 2023 14:37
Quick to send item out
Thank you so much for taking the time to leave us a 5-star review.
Danfoss WT-P - BasicPlus2 - LCD Display Programmable Thermostat
Trusted Customer
20 October 2023 09:23
Fast, efficient and accurate
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Andrew Thompson
20 October 2023 09:22
'Upgrade old system'
Quick concise advice and service
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Kevin Williams
20 October 2023 08:57
'Best price found and very quick delivery'
Super fast delivery
Fantastic to hear, thank you very much for the really great review.
Heatmiser Touch Thermostat - Carbon Black
Looks fab clear bold desplay
Trusted Customer
20 October 2023 07:59
'Great'
When I called they were super quick and helpful and delivery was speedy!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Heatmiser neoHub Neo System Gateway G2
So easy to set up! We were quoted a lot of money to set it up by our builders but we did it in 10 mins
Keith Harvey, Weston super Mare
18 October 2023 09:13
'First class supplier.'
Excellent express delivery and great prices.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC
Same as the customer experience.
daniel shanta
17 October 2023 07:49
Excellent fast service
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Paul Davis
5 October 2023 21:19
'You won't find better service'
I have used the element shop for underfloor heating for years and have never been let down, the service is top quality they are friendly and helpful. If you order in time then you get it the next day, but you are kept updated with the delivery so you know when it will arrive
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
DEVIreg Touch Thermostat - Pure White
So easy to use from turning on to set up in a minute flat. The easiest to use thermostat that I have found.
Harmoni - SmartMat 100w/m² - 1.5m² 150w Underfloor Heating Mat
easy to lay just take the readings fill out the form job done
Flexible Conduit for Floor Sensing Thermostat per Metre
Its a bit to big in diameter I buy my own that is smaller, you will use less levelling compound