Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Jenny, Cumbria
18 September 2024 21:00
'Speedy delivery of Heatmiser Slimline Thermostat v4'
I ordered this online and received it very rapidly.
Thank you so much for taking the time to leave us a 5-star review.
Heatmiser Slimline Thermostat v4
The Heatmiser Slimline v4 seems to be a big improvement on v3. Since my v3 ones were replaced with v4 (because 5 of them stopped working) there have been no problems with them and they have worked well.
We're happy to hear the Heatmiser Slimline v4 is a suitable replacement for your existing thermostat. Thank you for sharing your feedback with us and the heating community.
Trusted Customer
18 September 2024 17:31
'Cheapest sellers online'
The delivery was spot on. It was easy to buy the items I required online. I was updated every way until the items arrived.
Keep it up the element shop. You was also the cheapest seller online.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing elementShop. We look forward to serving you for many years to come!
Trusted Customer
18 September 2024 15:42
'Order for Honeywell thermal actuators'
Absolutely perfect service from ordering to actual delivery .I ordered on Sunday and received the items ordered perfectly packed ,undamaged on the following Tuesday .Great paperwork in support of my order and even tracking service.I will be using this company again with definite confidence
Thank you so much for taking the time to leave a great, detailed review on your experience with us.
We're happy that you're happy, and we're looking forward to your next visit to elementShop.
Leslie C, London
18 September 2024 09:53
'Excellent service'
Excellent, good communication, efficient delivery and fair pricing.
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Heatmiser neoStat v2 Programmable Thermostat - White
Item is easy to use and received as described, as I bought one to replace one that has broken after a few years. Service from elementshop was fantastic as it was efficient and fairly-priced.
It is great to hear the neoStat v2 was a suitable replacement for your existing product. Thank you for choosing elementShop.
Trusted Customer
16 September 2024 13:18
great service, thank you
Thank you for the great review! We can’t wait to have you back with Heater Shop.
Trusted Customer
15 September 2024 08:15
'Excellent, would definitely recommend'
Excellent, would definitely recommend.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Heatmiser neoAir v3 Wireless Smart Thermostat - White
Trusted Customer
14 September 2024 15:51
'Excellent re-grouter'
From ordering to delivery was excellent and reasonably priced - received the next day ready to use
We're happy to see that you had a 5-Star experience with element Shop. Thanks for sharing.
Liam Lappin, Armagh
13 September 2024 07:04
'Fantastic service'
I recieved the device within 24 hours of ordering it. Fantastic service.
Thanks for the 5-star review. The team at element Shop is thrilled you’re happy with your recent purchase.
Heatmiser neoHub Neo System Gateway G2
Great device. Very easy to set up and so many options available to control heating remotely.
Thank you for sharing your feedback on the Heatmiser neoHub Gateway. We're glad you're happy with the product.
Trusted Customer
12 September 2024 18:51
'Definitely the supplier to go to for Danfoss products'
Extremely quick (next day) delivery. The price for the Danfoss programmer was by far the cheapest on the internet that I found.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
P Watters
10 September 2024 16:09
Does what it says on the tin
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Heatmiser neoStat 12v v2 - Programmable Thermostat White