Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Paul Davis
9 December 2024 22:51
'100 %'
It's the perfect place to buy underfloor heating and accessories they are very helpful and friendly. I have used them for years without a single problem even when a customer of mine changed the layout of a bathroom and I needed a different size mat to the one i purchased, i just called them uo and they changed it no problem at all.
Give them a try you won't regret it
Flexible Conduit for Floor Sensing Thermostat per Metre
It's a flexible tube for the probe just remember to seal the end to stop the levelling compound getting in and locking in the probe. If this happens you won't be able to change the probe if it goes wrong.
DEVIreg Touch Thermostat - Pure White
This is the only heat mat programmer I use you can set it up in seconds it is so easy to use you wouldn't be just how easy.
sean jehan, Jersey
9 December 2024 20:41
'Perfect for the job'
So easy took off VAT as not applicable so smooth wish more companies as swift
John J, London
6 December 2024 17:00
'Anyone can do it.'
Only comment is Parcelforce (chosen by shop) do not allow any instructions to be given re delivery following original order being made.
Can make receipt of products challenging.
Heatmiser TA230 Underfloor Heating Actuator
Work well
Cables are nicely terminated for connection.
Screwing onto the manifold could be easier with a wider ring - manifolds are restricted spacially especially if retrofitting actuators.
Trusted Customer
6 December 2024 12:08
'Great value and Fast delivery'
Good Price and fast delivery
Excellent product
Trusted Customer
6 December 2024 11:30
'Danfoss FP720 Two Channel Proogrammer.'
I thought the service was excellent including the delivery time. I would not hesitate to use them in the future.
Trusted Customer
5 December 2024 16:47
'Heatmiser NeoPlug'
Great
Heatmiser neoAir Stand
Easy to use website, quick delivery, well pacakaged.
Trusted Customer
4 December 2024 21:04
'Competitive price, prompt delivery - excellent service'
Bought the product online.
It was easy to find the right product and add it to the basket. The price was very competitive, and the product was delivered, as promised, two days later - excellent. The only small gripe was that the payment process was less straightforward.
Initially only PayPal was offered but I don't have a PayPal account, and don't want one so tried to pay as a "guest". But that failed, at which point I was taken back to the order page which offered ApplePay as an alternative. Why not offer ApplePay (or other options) up front?
Danfoss WT-P - BasicPlus2 - LCD Display Programmable Thermostat
Kevin Clark, Gedney Hill Lincolnshire
4 December 2024 16:12
Good online website easy to use and find the product we needed, good delivery time and product prices.
Heatmiser Wireless Air Sensor
Easy to install and pair to the temperature controller.
Trusted Customer
4 December 2024 12:28
Very positive and thank you. Not received yet, but expecting it today then will give you more feedback.
Trusted Customer
3 December 2024 16:13
Great service.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Great product and easy to use.