Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Simon Gregory, London
25 April 2025 09:03
'Easy to use'
Received in 24 hours
Jonathan Cook, Redcar
18 April 2025 09:39
'Great service'
Great service and delivered next day
Andrew Bullen, Forest green
18 April 2025 08:38
'Quick and easy'
Quick and easy, needed the products ASAP and the the delivery was definitely that. Many thanks
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Heatmiser neoStat v2 Programmable Thermostat - White
Decent price and very quick delivery
Thank you for your positive comments about our service.
Trusted Customer
16 April 2025 15:26
'Danfoss Icon thermostat.'
Fast prompt service.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Element Shop.
Trusted Customer
16 April 2025 13:57
'Highly recommend'
Top service, extremely fast delivery and great price, thank you.
We’re so pleased to know that you had a great experience. Positive reviews like yours help others feel confident in choosing us too — thank you for spreading the word!
Trusted Customer
15 April 2025 16:15
Very easy to deal with .
It’s fantastic to hear that everything met your expectations.
Craig Wilkinson
15 April 2025 09:34
'Recommended'
Very fast delivery at a great price
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Michael Jones
14 April 2025 13:56
'Excellent service'
Very good price, excellent delivery service and time.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Heatmiser neoStat v2 Programmable Thermostat - White
I have fourteen of these, they are excellent room stats for underfloor heating. Easy to set up and control heating from.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Michael Jones
13 April 2025 19:20
'Good Service'
Excellent service, very good delivery.
Thank you for your positive feedback. We appreciate your business with us.
Amanda Strong, Cumbria
13 April 2025 19:09
Great service - arrived promptly, next day delivery as promised.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Heatmiser neoStat v2 Programmable Thermostat - White
Service from the Element Shop was first rate. Thank you
We continually have to replace these control boxes (we have six of them in our holiday cottages) , they seem to fail on a fairly regular basis so it is great to be able to order replacements from a company like this.
Thank you for your positive comments about our service.