Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 93% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
David Barouch, London
10 July 2018 08:03
'Great service'
Very helpful knowledgeable and all round service 100% would recommend
Thank you very much for your fantastic review.
Naj Patel
19 June 2018 08:38
'Frustrated!!!!'
Despite numerous emails and phone calls to your office telling you not to send order details to my email address, you still keep sending them to me.
When an order is placed by Storage Concepts Ltd, the person placing the order should be contacted at their email address, not mine.
My name is David Paget, Naj Patel placed this order. Check your records for his email address.
Thank you for your review.
Trusted Customer
7 May 2018 08:19
'Easy as you like and great price'
Ordered the valve and it arrived the next day - great communication about delivery status with the option to have it delivered to a nearby pick up shop which made it so convenient
Honeywell V4043H 22mm 2 Port Motorised Zone Valve
Does the job !!!!!!!!!!!!
Chris Gerrard
1 May 2018 13:19
Excellent service exchange one item which we ordered incorrectly without any problem
Paul Godard
22 April 2018 10:51
'Great'
Can't fault anything. Very speedy delivery and item works a treat
ProWarm 140w/m² Underwood Heating Foil Mat 6.0m²
Works great the dogs love it
Les Jones
21 April 2018 03:25
'Delivered on. Time'
Very good
Orhan Acet
18 April 2018 07:24
'Great experience.'
Item as described,quick delivery.
ProWarm 140w/m² Underwood Heating Foil Mat 9.0m²
Really good product I will be using it in the future.
Trusted Customer
11 April 2018 11:16
'Superb.'
Excellent, friendly, helpful service.
John Loughrey
9 April 2018 08:30
'Excellent service'
excellent service and very nice to deal with.my order was delivered in 2 days to Ireland. well done all
Single Sided Utility Duct Tape (50m)
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Flexible Conduit for Floor Sensing Thermostat per Metre
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Trusted Customer
9 April 2018 07:40
Would recommend, quick delivery
Harmoni SmartMat 100w/m² 2.0m² 200w Underfloor Heating Mat
Would use than again, great value for money
Harmoni 50 Touchscreen Programmable Thermostat
Easy to use work well have 2 in my house