Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (591 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		1%

Latest Element Shop customer service reviews

Excellent

Trusted Customer
19 January 2017 21:59

'Excellent service by Element Shop'

Awesome to buy from and very helpful

Thank you for reviewing us as awesome, that is very much appreciated.

DEVIreg Touch Thermostat - Pure White

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Average

James Gall
4 January 2017 07:52

'Very costly delivery which was unnecessary!'

A quick service, in fact too quick as I did not want a courier delivery and having to pay over £10 for it! I was not allowed any other option!!

Many Thanks for your feedback I have checked your order and as promised on our website your carriage was FOC, therefore your fast delivery was free. Many Thanks

DEVIreg 535 Programmable Thermostat (White)

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Excellent

G woodhouse
21 December 2016 19:02

'Great'

you did exactly what you said you would do.very rare these days
Thankyou Gary

Thank you for taking the time to review us as excellent.

Aube TH131 Floor Sensing Manual Thermostat

great will be back again and again

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Excellent

Martin Simmons
20 December 2016 08:48

'Great service'

Fast delivery, item in stock and a great product

Fantastic, thank you very much for your review.

DEVIreg Touch Thermostat - Pure White

Looks goods and easy to install

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Excellent

Andrew Taylor
19 December 2016 08:53

'Great service'

Spot on! Item delivered just as promised and great price!

Thank you for your great feedback and for rating our customer service as excellent.

Aube TH131 Floor Sensing Manual Thermostat

Can't really comment as it was a replacement for same item incorrectly fitted by an electrician!

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Excellent

Trusted Customer
11 December 2016 09:41

'Excellent service by Element Shop'

The goods were delivered promptly when they said they would be.

Thank you for your great comments about our service and prompt delivery, we appreciate your feedback very much.

DEVIreg 535 Programmable Thermostat (White)

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Excellent

Amanda Moss, Worthing
10 December 2016 08:23

'Great customer service'

Great customer service, easy to use website and fast delivery

Thank you for your great review and fantastic feedback.

Excellent

Trusted Customer
7 December 2016 21:20

'Excellent service by Element Shop'

Great, no probs, thank you!

Thank you very much for your feedback.

Excellent

douglas walker
4 December 2016 08:59

'Recommend'

Excellent service

Thank you for your feedback and rating us as excellent.

DEVIreg Touch Thermostat - Pure White

Worked strsoght from the box

That's fantastic, thank you for your review.

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Excellent

Andy Gale
4 December 2016 07:40

'Excellent service by Element Shop'

Excellent

Thank you for your great review.