Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (591 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		1%

Latest Element Shop customer service reviews

Excellent

Rob Fotheringham
27 September 2017 08:47

'Excellent'

Excellent product, with next day delivery

Thank you for reviewing us as excellent, it is greatly appreciated.

ProWarm Digital Thermostat (Silver) + Remote Control

A lot easier with remote control than my last Pro Warm, which is mounted near the floor

Fantastic, thank you.

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Excellent

Trusted Customer
27 September 2017 08:37

Excellent service

Thank you for taking the time to leave a great review, we appreciate the 5 star feedback.

Excellent

Trusted Customer
27 September 2017 08:35

Yes I'm going to bay again
I'm very happy with the customer service

That is really fantastic to hear, thank you very much for the great feedback and we look forward to hearing from you again soon.

Excellent

Ian MacKenzie
9 August 2017 08:34

Good price and speedy delivery

Thank you very much for the great review of our service and delivery.

Excellent

Bharat Patel
2 August 2017 08:30

'DEVIcomfort 100w/m2 DTIR-100 3.5m2 350W Underfloor Heating Mat'

Every time I used element shop service just great and delivery is time just brilliant

Thank you very much for your great review and repeat business, it is very much appreciated.

DEVIcomfort 100w/m² DTIR-100 3.5m² 350W Underfloor Heating Mat

Dose what it's says easy to install

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DEVIreg Touch Programmable Thermostat (Pure Black)

Have used before easy to use looks great to

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Excellent

Mark Dovale
26 July 2017 14:49

Very efficient process.

Thank you very much for the great review.

Excellent

Martin Self
12 July 2017 09:50

Always excellent service.
Delivery is always on time
Exelent !!!!!

M self

Thank you very much for your excellent review and 5 star rating, it is greatly appreciated.

Excellent

Sarah Clibbon
12 July 2017 07:58

'Simple ordering process'

Website was user friendly, the ordering process was easy and I received the item the following day. Very happy with the service and would be happy to use this Company again in the future.

Thank you for your great feedback and I am very pleased that you found our service excellent and our website user friendly - we very much look forward to hearing from you again.

DEVIreg Smart Electric Programmable Thermostat - Polar White

Exactly the item I ordered

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Excellent

Trusted Customer
27 June 2017 23:06

'Very happy ?????'

Very helpful staff and great service
Very happy will most definitely shop again
Thank you guys keep it up
?????

Thank you very much for your really great comments and thumbs up!

DEVIreg Touch Thermostat - Pure White

I had to call in to verify my product details for piece of mind and chap I spoke with was very helpful product arrived with time and in excellent condition
Fitted like a dream
Will be back for more

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Excellent

Trusted Customer
7 June 2017 03:40

'Very good'

Very happy with the service and the delivery was very prompt and very nice people to deal with

Thank you for your great comments and feedback we appreciate it very much.