Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (591 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		1%

Latest Element Shop customer service reviews

Excellent

Philip Duffy
23 May 2017 08:43

'Proper job.'

Quick, easy and good quality service. Very happy. Thanks.

Great, I'm really pleased that we have surpassed your expectations with our service.

Excellent

Serguei Goloubovitch
22 May 2017 22:54

Great service and very helpful advisers. Thank you.

Thank you very much for the excellent 5 star review.

Excellent

Kat
17 May 2017 09:18

Super quick. Great service as always

Thank you very much for your really great review and thank you for your continued business.

Excellent

Trusted Customer
3 May 2017 07:22

'Great service, great product.'

Great service, great product.

Thank you very much, we appreciate your fantastic comments regarding both our service and the Heatmiser neoHub Neo System Gateway.

Heatmiser neoHub Neo System Gateway v1

Great product and very competitive

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Excellent

Martin Self
15 April 2017 16:41

Always Great service. Never let me down on delivery.
Can't ask for any more !!!
Superb company

Thank you for your fantastic review, we appreciate your great comments and always strive to ensure all of our customers receive the very best service.

Excellent

Geoff Metcalfe
11 April 2017 15:20

Great, veryhelpful

Thank you very much for your really great review of our service , we appreciate your fantastic feedback.

Excellent

David Herriot
6 April 2017 11:21

Excellent and speedy service. Many thanks.

Thank you very much for your great review, we appreciate your fantastic feedback.

DEVIreg Touch Thermostat - Pure White

Perfect and so pleased to have, at last, got rid of the appalling analogue version!

The DEVIreg Touch thermostat a really great replacement, I am really pleased that you are happy with it.

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Excellent

Trusted Customer
15 March 2017 07:34

'Excellent service by Element Shop'

Simple ordering system and fast delivery. A pleasure to deal with.

Thank you for your valued feedback, we appreciate it greatly.

Raychem Green Leaf Touch Screen Programmable Thermostat

A really clean design that looks great! Couldn't be happier with it.

Fantastic, thank you for your great review of the Raychem Green Leaf touch screen programmable thermostat.

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Excellent

Craig Mcmahon
13 March 2017 07:50

'Excellent service by Element Shop'

Excellent

Thank you very much for your great review and for rating us as excellent.

Excellent

Shaun Lane
8 March 2017 19:06

'Excellent service by Element Shop'

Prompt service. Clients haven't complained so I guess all is well.

That is really great to hear.

The Aube TH232 Switchable Sensing programmable thermostat is a fantastic product and a great choice.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Easy to install. Client was happy. Floor heated up.

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