Tile Backer Boards

Thermal substrate insulation board is a lightweight insulated tile backing board developed specifically for use with tiled floors. It consists of a Polyfoam core with glass fibre reinforced polymer-modified cement faces. It is dimensionally stable, doesn't rot or warp and provides excellent resistance to moisture. It also offers the additional benefit of a high level of thermal insulation, making it the ideal substrate for floor tiling over underfloor heating mat systems. Thermal substrate board is extremely light and easy to cut (using fine tooth saw, jigsaw or utility knife, for example) and to work with.

Product reviews

4.483% Positive (12 reviews)

Ratings based on data collected by third party reviewing platform.

5
75%
4
8%
3
8%
2
0%
1
8%
Average

Trusted Customer
26 February 2020 08:18

20mm Premium Thermal Substrate Insulation Board 1200x600mm

Some of the sheets appear to have scuffed and pot marks suggesting they are not all new. Quite a few have old water damage which is apparent through the staining. Warehouse storage issue or old/damaged stock?

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Packaging the first time was only plastic, not offering protection. Second delivery had cardboard which is better

Excellent

Trusted Customer
1 February 2020 06:52

6mm Premium Thermal Substrate Insulation Board 1200x600mm

.

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Extremely helpful and approachable. Fast and efficient delivery.

Excellent

Saulius K., London
9 January 2020 00:19

6mm Premium Thermal Substrate Insulation Board 1200x600mm

Very good quality!

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40mm Galvanised Washer & 25mm Screw (Pack of 50)

All good!!

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Self-Adhesive Mesh for Thermal Substrate Insulation Boards

Excellent product.

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Excellent service, knowledgeable staff, quality products and speedy delivery!!
I have used their services twice now and will definitely buy again and will recommend to others!

Thank you very much for taking the time to leave such fantastic feedback of both our services and the products.

Excellent

Trusted Customer
16 November 2019 12:12

40mm Galvanised Washer & 25mm Screw (Pack of 50)

Great

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10mm Premium Thermal Substrate Insulation Board (10m² Kit)

Great

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10mm Premium Thermal Substrate Insulation Board 1200x600mm

Easy to use

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The service I received was second to none. If the product responds as well once it has been commissioned, I will be over the moon.

Excellent

Bob Sears, Nottingham
30 September 2019 07:19

20mm Premium Thermal Substrate Insulation Board 1200x600mm

Excellent product well priced

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The agent I spoke to recommend an alternative product to the one I had chosen, which turned out to be better suited to the job in hand and was better priced.

This is fantastic to hear, thank you very much for the great review.

Excellent

Thomas Ballard
8 September 2018 07:38

20mm Premium Thermal Substrate Insulation Board 1200x600mm

Prompt delivery and great service

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Great service and very prompt delivery. Absolutely spot on. Easily contactable - I would recommend to anyone.

Thanks

Thank you for the great review of our service, we appreciate the positive feedback.

Bad

Trusted Customer
26 December 2017 22:16

6mm Premium Thermal Substrate Insulation Board 1200x600mm

They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services

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Self-Adhesive Mesh for Thermal Substrate Insulation Boards

They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services

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They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services

Good

Rick Paslawski
27 June 2017 13:37

6mm Premium Thermal Substrate Insulation Board 1200x600mm

Easy lay, not sure about effectiveness

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Great service with good prices

Thank you for taking the time to write such great feedback, we appreciate your comments.

Excellent

Chris Burden
22 January 2017 14:16

6mm Premium Thermal Substrate Insulation Board 1200x600mm

already got some in my lounge and they really make a difference to the warmth level

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great

Thank you very much for your excellent service and product review, we appreciate it greatly.

Excellent

Trusted Customer
25 October 2016 12:28

6mm Premium Thermal Substrate Insulation Board 1200x600mm

Excellent

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Helpful and friendly as always

That's very kind of you.
Thank you very much for reviewing us as excellent.

Tracey Morgan
Customer Service Manager

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