Tile Backer Boards
Thermal substrate insulation board is a lightweight insulated tile backing board developed specifically for use with tiled floors. It consists of a Polyfoam core with glass fibre reinforced polymer-modified cement faces. It is dimensionally stable, doesn't rot or warp and provides excellent resistance to moisture. It also offers the additional benefit of a high level of thermal insulation, making it the ideal substrate for floor tiling over underfloor heating mat systems. Thermal substrate board is extremely light and easy to cut (using fine tooth saw, jigsaw or utility knife, for example) and to work with.
Product reviews
Ratings based on data collected by third party reviewing platform.
| 5 | 75% | |
| 4 | 8% | |
| 3 | 8% | |
| 2 | 0% | |
| 1 | 8% |
Trusted Customer
26 February 2020 08:18
20mm Premium Thermal Substrate Insulation Board 1200x600mm
Some of the sheets appear to have scuffed and pot marks suggesting they are not all new. Quite a few have old water damage which is apparent through the staining. Warehouse storage issue or old/damaged stock?
Customer service experience
Packaging the first time was only plastic, not offering protection. Second delivery had cardboard which is better
Trusted Customer
1 February 2020 06:52
6mm Premium Thermal Substrate Insulation Board 1200x600mm
.
Customer service experience
Extremely helpful and approachable. Fast and efficient delivery.
Saulius K., London
9 January 2020 00:19
6mm Premium Thermal Substrate Insulation Board 1200x600mm
Very good quality!
40mm Galvanised Washer & 25mm Screw (Pack of 50)
All good!!
Self-Adhesive Mesh for Thermal Substrate Insulation Boards
Excellent product.
Excellent Service!! A*****
Excellent service, knowledgeable staff, quality products and speedy delivery!!
I have used their services twice now and will definitely buy again and will recommend to others!
Thank you very much for taking the time to leave such fantastic feedback of both our services and the products.
Trusted Customer
16 November 2019 12:12
40mm Galvanised Washer & 25mm Screw (Pack of 50)
Great
10mm Premium Thermal Substrate Insulation Board (10m² Kit)
Great
10mm Premium Thermal Substrate Insulation Board 1200x600mm
Easy to use
Second to none.
The service I received was second to none. If the product responds as well once it has been commissioned, I will be over the moon.
Bob Sears, Nottingham
30 September 2019 07:19
20mm Premium Thermal Substrate Insulation Board 1200x600mm
Excellent product well priced
I would recommend Element Shop to anyone.
The agent I spoke to recommend an alternative product to the one I had chosen, which turned out to be better suited to the job in hand and was better priced.
This is fantastic to hear, thank you very much for the great review.
Thomas Ballard
8 September 2018 07:38
20mm Premium Thermal Substrate Insulation Board 1200x600mm
Prompt delivery and great service
Customer service experience
Great service and very prompt delivery. Absolutely spot on. Easily contactable - I would recommend to anyone.
Thanks
Thank you for the great review of our service, we appreciate the positive feedback.
Trusted Customer
26 December 2017 22:16
6mm Premium Thermal Substrate Insulation Board 1200x600mm
They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services
Self-Adhesive Mesh for Thermal Substrate Insulation Boards
They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services
Customer service experience
They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services
Rick Paslawski
27 June 2017 13:37
6mm Premium Thermal Substrate Insulation Board 1200x600mm
Easy lay, not sure about effectiveness
Reliable Seller with Great Prices
Great service with good prices
Thank you for taking the time to write such great feedback, we appreciate your comments.
Chris Burden
22 January 2017 14:16
6mm Premium Thermal Substrate Insulation Board 1200x600mm
already got some in my lounge and they really make a difference to the warmth level
Excellent service by Underfloor Heating UK
great
Thank you very much for your excellent service and product review, we appreciate it greatly.
Trusted Customer
25 October 2016 12:28
6mm Premium Thermal Substrate Insulation Board 1200x600mm
Excellent
Helpful and friendly as always
Helpful and friendly as always
That's very kind of you.
Thank you very much for reviewing us as excellent.
Tracey Morgan
Customer Service Manager