Heatmiser neoHub Neo System Gateway G2
Need Help? Free Design Service
Call 01473 559079 or email us for a bespoke design service for your underfloor heating project – FREE
The Heatmiser neoHub gateway G2 is the second generation gateway to the Neo System, providing remote control for all neoStats in your home, offering you a smarter way to control your heating from anywhere.
Heatmiser neoHub is the gateway to the Neo System, providing remote control of all neoStat's and neoPlug's from your iOS, Android and Windows 10 device.
The neoHub connects to your home broadband router and wirelessly to the neoStats in your home. No special computer knowledge is required, simply plug into your router, create a FREE account via the Neo app and then take control of your heating, hot water and appliances from anywhere.
2 years direct manufacturer warranty.
FAQ
Can I control my heating if my internet connection fails?
Yes, you can control your heating from the thermostat keypad, but you will not be able to access your heating system remotely.
Is there a subscription fee for Neo?
No, there is no on-going fee. Neo is free to use and will be updated free of charge as enhancements are made to the service.
What is the Range of the Neo System?
50m between each neoStat/neoHub. (Open Space)
Compatibility
- iOS 9.1 or above
- Android 6 or above
- Windows 10
Customers who bought this also bought
Technical specifications
| Brand | Heatmiser |
|---|---|
| Depth | 25.5 mm |
| Dimensions | 170 x 91 x 25.5 mm |
| Height | 91 mm |
| Max. number of heating circuits | 32 |
| Product type | Gateway |
| Supply voltage | 230v |
| Warranty | 2 Years |
| Width | 170 mm |
Product downloads
Product reviews
Ratings based on data collected by third party reviewing platform.
| 5 | 78% | |
| 4 | 17% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 6% |
Trusted Customer
17 May 2022 07:06
Must have for heatmiser thermostats, makes room temperature much easier to set and control
Customer service experience
easy order and quick delivery
Fantastic to hear, thank you very much for the really great review.
Mark Walton, London
22 March 2022 06:55
Excellent service and product
Essential and excellent product
The Heatmiser hub is an excellent and essential device to control underfloor heating in multilple rooms. The individual controls in each room are not easy to program and use without the hub. It’s very easy to install and to operate.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Trusted Customer
11 March 2022 08:19
It arrived the next day, I unpacked it plugged it in and away it went, exactly as described
Superb Service
It was exactly what I wanted at a price that I wanted to pay and delivered quickly and safely
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
16 February 2022 10:12
Happy with my Heatmiser, everything went perfect with the order, delivered very quickly, just what I like, would definitely order for element shop again.
Customer service experience
Very happy with my order and it was delivered very quickly, all packaging was very good , would order from element shop again no problems.
Thanks for sharing your positive experience with Element Shop, we really appreciate your positive review.
Dave Habbick
15 February 2022 16:53
This item interact well with the cell phone app and hardware I already have. I also connected this to a Habitat smart automation box. This was not designed for by Heatmiser, but after some frustrations I got them introduced.
Great company to deal with
Item well priced, well wrapped and delivered on time. Worked out the box. Flawless transaction.
This is excellent to hear, thank you for taking the time to leave such a positive review. We appreciate your kind words about your experience with us.
Brian Norris
9 February 2022 06:37
Good item and very easy to set up. Though it would work with Alexa but doesn't but the app is easy to use.
Would reccomend and will be a returning customer if I need anything else.
1st class service, very fast delivery and will priced compered to other online shops,
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Trusted Customer
23 January 2022 16:45
Tricky to get the hub connected to the existing NeoStat. Tried multiple times before it would connect. Frustrating set up, but now connected it seems fine and works as expected. App is good and it fits into Apple HomeKit as expected.
No problems, as it should be
Prompt delivery and item as expected. Thanks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
20 December 2021 16:31
Does what I need to get from the product, the ability to control it from my phone.
Good first time buyer experience
Great service and goods were received in time. Raised a support ticket but not had any feedback yet.
Trusted Customer
8 December 2021 21:04
It works very well. Adding the thermostats to the hub was quick and simple enough. The app is not the best but does the job (better than setting the thermostats by hand, for sure). Good HomeKit integration.
Customer service experience
Product as expected, and very fast delivery.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
zahid rashid
5 November 2021 08:49
It's nice and compact. It was easy to set up. Quite often during using app. It drops internet connection.
Also would be nice if it had POE function.
Overall it works
Great experience
Excellent. Excellent. Excellent. What more can I say. Easy to order. Great price and free next day delivery. So far no problems.
This is lovely to hear. Thank you for submitting a 5 star review on our services.
We appreciate you being a customer.
Related articles
What type of insulation board should I use?
Mar 25
One of the most detrimental and overlooked factors of home heat loss, insulating the floor effectively is a necessity for household comfort. The EnergySavingTrust estimates that good floor insulation will save about £60 a year on energy costs. ...
Which thermostat should I use?
Mar 4
The thermostat is one of the most important features of the modern home. Ensuring your underfloor heating always stays within your control, is a basic privilege every current property-owner deserves. Underuse of your heating solution is uncomfo...
Element Shop Trade Accounts
Jul 12
Exclusive trade discount for Element Shop trade customers. Its quick and easy, simply complete our trade application form and we aim to get back to you within 24 hours (Monday to Friday) with your log in details and your personalised credit lim...
Electric Underfloor Heating Vs Water Underfloor Heating
Feb 22
Which underfloor heating system should you choose? If you are undecided which system to install for you, we have some helpful pros and cons for each system which may help you decide which system is best for your project What is Wet/Water...
Spread the Cost
with our flexible finance plans
- No deposit required
- Choice of simple payment options
- Easy, quick application
- Instant decision