Heatmiser

Established in 1968 as G&M Kay, Heatmiser has grown from what was a local electrical contracting firm, to become one of the UK’s leading heating control manufacturers.

Today, Heatmiser are leading the way in smart control and are the preferred controls solution for many underfloor heating system provider in the UK.

Heatmiser Reviews

Good

Trusted Customer
23 January 2022 16:45

Heatmiser neoHub Neo System Gateway G2

Tricky to get the hub connected to the existing NeoStat. Tried multiple times before it would connect. Frustrating set up, but now connected it seems fine and works as expected. App is good and it fits into Apple HomeKit as expected.

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Prompt delivery and item as expected. Thanks

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

Excellent

Joe Clarke
21 December 2021 19:14

Heatmiser Slimline-e Thermostat v3

Brilliant. work Excellent

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Excellent Service. Speedy delivery. Thankyou

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Good

Trusted Customer
20 December 2021 16:31

Heatmiser neoHub Neo System Gateway G2

Does what I need to get from the product, the ability to control it from my phone.

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Great service and goods were received in time. Raised a support ticket but not had any feedback yet.

Excellent

John Abbott
9 December 2021 08:05

Heatmiser Thermostat Slimline RF Kit - Wireless & Programmable

Good value product. Just a while to set up

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Good value and super fast service

Thank you so much for taking the time to leave us a rating.

Excellent

Trusted Customer
8 December 2021 21:04

Heatmiser neoHub Neo System Gateway G2

It works very well. Adding the thermostats to the hub was quick and simple enough. The app is not the best but does the job (better than setting the thermostats by hand, for sure). Good HomeKit integration.

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Product as expected, and very fast delivery.

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Excellent

John Gardner
15 November 2021 13:51

Heatmiser neoAir Smart Thermostat - Black v2

Product purchased to match others and did so perfectly

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Easy to use website, good price and inclusive delivery

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Good

Zahid Rashid
5 November 2021 08:49

Heatmiser neoHub Neo System Gateway G2

It's nice and compact. It was easy to set up. Quite often during using app. It drops internet connection.
Also would be nice if it had POE function.
Overall it works

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Excellent. Excellent. Excellent. What more can I say. Easy to order. Great price and free next day delivery. So far no problems.

This is lovely to hear. Thank you for submitting a 5 star review on our services.
We appreciate you being a customer.

Excellent

Rajesh Bhanderi
3 November 2021 06:38

Heatmiser neoAir Smart Thermostat - Glacier White v2

Good price and reliable product

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I have odder recently 2 odder they and arrive with no problem

Thank you for your positive feedback. We appreciate your business with us.

Excellent

Trusted Customer
2 November 2021 08:54

Heatmiser neoHub Neo System Gateway G2

Very easy to set up and use, does exactly what we wanted it to do

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Best price we could find for the Heatmiser Neohub product, free delivery, arrived the next day, worked straight out of the box – excellent in every way

Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us.

Good

Colin Payne
28 October 2021 08:00

Heatmiser neoAir Smart Thermostat - Glacier White v2

This was to replace a unit that had failed. They ae good units that work well but can be a nuisance to set up

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The product came quickly. was well packed and exactly what I ordered

We are so grateful for your 4-star review. Thanks for sharing your rating with us and the heating community.

Excellent

Trusted Customer
15 October 2021 10:23

Heatmiser neoHub Neo System Gateway G2

Seems to work well so far. No problems.

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Quick delivery, no problems at all.

Excellent

Trusted Customer
13 October 2021 09:34

Heatmiser neoHub Neo System Gateway G2

Excellent system to modernise my heating system controls

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Heatmiser neoAir Smart Thermostat - Glacier White v2

Excellent system to modernise my heating system controls

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Not only great prices but excellent pre sales support and really fast delivery.

Bad

Mac Mcgarry
13 October 2021 07:48

Heatmiser neoHub Neo System Gateway G2

Never arrived had to ask for a full refund. Still waiting!!

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My overnight delivery didn’t arrive. When I raised this with the shop their attitude was couldn’t care less. Male member of staff.

Thank you for taking the time to leave feedback.
Unfortunately due to the fact that you entered the wrong postcode when ordering online, it meant that your delivery was actually sent out to the wrong address and we have since tried to correct this for you. You requested to cancel this yesterday after us arranging delivery to your new address - which we are happy to do and we have refunded you also.

Excellent

Trusted Customer
11 October 2021 08:29

Heatmiser neoStat v2 Programmable Thermostat - White

All perfect. Quick delivery. Thanks

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All good.,quick delivery and everything works perfect. Thanks

Thank you so much for taking the time to leave us a 5-star review.

Excellent

Trusted Customer
8 October 2021 09:23

Heatmiser UH8 8 Zone Wiring Centre v2

Good service and value.thanks

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Good service

Thank you for submitting a 5 star review.

Excellent

Trusted Customer
20 September 2021 16:11

Heatmiser neoStat Programmable Thermostat - Black v2

Perfect for an underfloor wet heating system.

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Ordered two after a recommendation from my plumber. Items arrived within two days. Fitted now and work perfectly. Definitely recommend the product and supplier.

Fantastic to hear, thank you very much for the really great review.

Excellent

Gary H, Stowmarket
2 August 2021 14:07

Heatmiser neoHub Neo System Gateway G2

Great way to remotely and comprehensively control the heating and hot water system.

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Good clear website, competitive pricing and excellent delivery service (next day!). Communication was comprehensive and clear throughout the process.

Thank you for this lovely review on our services. It is excellent to hear you were informed every step of the way.

Excellent

Peter Eccleston
26 July 2021 07:06

Heatmiser neoHub Neo System Gateway G2

Excellent customer experience

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Fast delivery and the cheapest price, perfect service

Thank you for these awesome comments. We appreciate you taking the time to complete this review.

Excellent

Mohammed Sheraz Bashir
23 July 2021 13:19

Heatmiser neoHub Neo System Gateway G2

Easy setup and friendly interface

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Great item. Item as described. Perfect.
Many thanks!

Thank you so much for taking the time to leave us a 5 star rating - it's very appreciated.

Excellent

Trusted Customer
23 July 2021 08:52

Heatmiser neoHub Neo System Gateway G2

Easier to use than the wall mounted screens

Fantastic to hear, we are glad you are happy with the product.

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Came quickly works fine

Good

Bhavin Shah, Bexleyheath
18 May 2021 08:37

Heatmiser neoAir Smart Thermostat - Black v2

easy to add and operate device

We are glad you like your new Heatmiser thermostat. Thank you for submitting a review.

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fast service and excellent prices

Excellent

Trusted Customer
18 May 2021 08:24

Heatmiser Slimline-e Thermostat v3

Fast and reliable service.

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Very fast service!

Thank you for submitting this amazing review. We hope you like your new thermostat.

Excellent

Steven King
27 April 2021 09:04

Heatmiser RF-Switch Wireless receiver v2

very efficient and great level of service

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very efficient service and great communication

This is great to hear. Thank you for taking the time to submit a review. We are proud of our efficient service.

Excellent

Trusted Customer
4 April 2021 09:14

Heatmiser RF-Switch Wireless receiver v2

Good product and service provided

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Great service and price

Thank you for your positive comments about our service.

Good

Trusted Customer
8 March 2021 10:48

Heatmiser neoStat v2 Programmable Thermostat - White

expensive, but looks cooler than the previous version

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Fair price

Excellent

Tracey Dunn
3 January 2021 10:33

Heatmiser Slimline Thermostat v3

All in working order. Previous one stopped working for no reason after about 2 years so I hope this one lasts longer.

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Quick delivery, product as expected. Would purchase from them again.

Brilliant to hear, thank you very much for taking the time to leave great feedback.

Excellent

Daniel Broad
22 December 2020 06:15

Heatmiser DS1 Manual Dial Thermostat

Simple and reliable - used to replace faulty, more complex digital thermostat

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Great price and delivered on time

Fantastic to hear, thank you very much for the really great review.

Excellent

Gary Jones
26 January 2020 08:53

Heatmiser neoStat 12v v2 - Programmable Thermostat White

good product

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fast delivery.

Excellent

Richard Turner
1 April 2019 18:12

Heatmiser neoAir Smart Thermostat - Glacier White v2

It says smart on the pack and it is smart to set up, very good product

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Very efficient service, very knowledgeable staff and an excellent product

Many thanks for your really fantastic feedback, it is very much appreciated.

Bad

Trusted Customer
13 November 2018 06:27

Heatmiser Slimline Thermostat v1

It’s still not fitted so no feedback possible yet

I was sent the wrong part. Similar but not the one I ordered. . I checked my order, and I definitely ordered the correct one. I already had a thermostat in position, which wasn’t working and I wanted the identical one so that I could just replace the front cover. Instead of just replacing the front cover I now have to pay for an electrician to come out to replace it fully.

Excellent

Kevin Majmudar
11 August 2018 17:52

Heatmiser neoStat Programmable Thermostat (Platinum Silver) v1

Great product as per usual Heatmiser quality

Very good website, easy to use, great prices and my order was shipped on the same day so arrived super fast despite being past cut off time. Cannot fault any part of the process and WILL use again. A*

Thank you very much for your really wonderful A* review of our service, we appreciate your fantastic feedback.

Excellent

Trusted Customer
3 May 2017 07:22

Heatmiser neoHub Neo System Gateway v1

Great product and very competitive

Great service, great product.

Thank you very much, we appreciate your fantastic comments regarding both our service and the Heatmiser neoHub Neo System Gateway.